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Old 12-03-2008, 06:08 PM
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Exclamation Transferring web hosting problems uploading the files

I just bought a new hosting plans with other provider but I am confronting problems . when I just uploaded all my files (the complete site) when I go to my brouser (explorer) it did not appear any images of my templates just the editable region. The provider said that the path I am trying to reference them is either incorrect or the images are not uploaded to that path. You may right click on any image that is not displaying to view where your code is trying to reference those images from.

But I did not understand or how to correct it . Could some one help out there !!!!

Thanks in advance.

Robert Guerrero
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Old 12-03-2008, 09:35 PM
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Default Perhaps...

No one is jumping in so I will try to help get something started. Perhaps no one knows for sure where to begin with the information at hand. A little more about the structure of this problem would help.

Does it appear the layout of your page is basically ok except for images? Was your template built into the hosting program with you just plugging in content or a free standing full template? What is the path used for the images on your original site. Were they in an "images" folder located in the root folder of your site or elsewhere?.
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Old 12-04-2008, 09:26 AM
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Default New Hosting provider.

Quote:
Originally Posted by Robert Guerrero View Post
I just bought a new hosting plans with other provider but I am confronting problems . when I just uploaded all my files (the complete site) when I go to my brouser (explorer) it did not appear any images of my templates just the editable region. The provider said that the path I am trying to reference them is either incorrect or the images are not uploaded to that path. You may right click on any image that is not displaying to view where your code is trying to reference those images from.

But I did not understand or how to correct it . Could some one help out there !!!!

Thanks in advance.

Robert Guerrero

Robert I agree with James we need a little more information.

If you just needed to transfer your website to a new hosting provider....Then it should have been transparent to you.

I have done this myself but encountered no problems. The new hosting provider did the transfer...All I did was make sure everything was working.
new passwords, email, scripts, etc...

Oh by the way never tell your old hosting service that u are in the process of transferring your website. IT can be done without their knowledge!
Paul

Last edited by guzie; 12-04-2008 at 09:38 AM.
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Old 12-04-2008, 02:26 PM
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Question More information

Thanks James and Paul. Sorry for my bad explanation because my English is not as goog as my Spanish !!! I will try to explain better.
When I was with my older hosting provider, the website was ok, works properly, the problems beging when I decided to transfer my hosting to another provider ( Domainspricedright) .they did not do it anything as I heard that some hoster ussually do everything.The template was built for myself entirely. all the images are located at a folder called "images" inside the root.

When you visit the page you will see that all the images do not show, but all bottons are linked properly.
I will send the code later because I am in other PC where I can get the soucecode..
I hope this will understand to all
thanks again
Robert
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Old 12-04-2008, 02:45 PM
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Default Web hosting transer

Hello Robert...I am sure many forum users here might have an answer to your problem.

I think we can find the answer once we have all the right information. I personally think it is a file problem and NOT a source code problem.

Paul
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Old 12-05-2008, 01:25 AM
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Default No images at location indicated.

Robert,

For anyone trying to help, here is Robert's domain: www.officeseatonline.com

If you try to open one of the images following the html link, for example:

http://www.officeseatonline.com/Imag...2slicelogo.gif

You get nothing.

This clearly indicates that there is no picture by that name at that location. Completely aside from the page or template, if the folder existed as indicated and an image was at that location with that name it could be opened in a window by itself even if the web page with the link did not exist.

I would go to the site with a ftp program like FileZilla and look at the folder structure to determine the correct path and see if there is an images folder, where it is and what is in it.
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Old 12-05-2008, 04:52 PM
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Default Ftp with dreamweaver ?

Hi James :
The strange is that this site works properly with my older hosting provider. First what had happened it? I just transferred! Also I used ftp by Dreamweaver Do you recommend me to use FileZilla instead Dreamweaver.??
Thanks in advance

Robert
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Old 12-05-2008, 05:05 PM
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Default Wouldn't hurt.

Since I do not use Dreamweaver, I prefer to use a text editor rather than a gui type, I cannot judge how the Dreamweaver works. I do know that Lisa and a lot of others who use Dreamweaver prefer to use FileZilla or a similar program for ftp (file transfer).

If you read my previous email again you will see that the evidence points to the images not being located as indicated in your code so the probability is that if it worked before as indicated, somehow the images were not transferred to the same set up as you had before.

I would begin by just opening your domain with FileZilla (or something comparable) so you can look at the files and folders on the site. I tried looking at the images directly with the browser and did not find them at the indicated location. My expectation is that they are not where they are supposed to be.

You will probably find that they did not get copied. Often programs have settings that result in one or more folders and files getting copied and not others. That could well be what happened. Either that or the images got copied into the root folder or something like that. If you look at the site with an ftp program like FileZilla you will know. Otherwise you are just guessing.

Look first. Then you can move files you need to move to where they should be. I think that once you look at the site you will know what needs to be done. Otherwise tell us what you find and we will see if there is something else.
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Old 12-05-2008, 06:34 PM
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Default

I upload files from Dreamweaver all the time and since I'm assuming your file structure has not changed, DW should upload it to the same folder that's on your server. In other words, if your images are stored in a folder called yoursite/images on your computer then it should upload to yoursite/images on your live site at your host.

Since you are using DW, I'm assuming you have your site organized locally on your computer like you do at your host correct? As James said, it sounds like your images are going to the wrong folder.
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Old 12-05-2008, 07:11 PM
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Default ftp

Thanks Lisa: That's correct , I have all the files organized locally as the same way in my host. I just downloaded the Filezilla application, I am going to take in accounts the James advice I will let you know what’s going on.

Thanks againg.

Robert
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Old 12-06-2008, 02:44 AM
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Default

Hey, well have a look at your coding, where does the coding tell the computer to look for the images? Once you have that information, look in the same place the computer is. If the images arn't there, then thats your problem and to fix it just move the images there or just change the code to look in the right place.

Hope this helps.,

Cheers
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Old 12-08-2008, 06:54 PM
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Question Still the problems !!!!

I downloaded the Fillezilla, arange some files but the problems still getting me crazy !!!!
Does anybody be offer to I would send privately my username and my password so you can enter and see what a can not see it ???

Robert
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Old 12-08-2008, 11:24 PM
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Default

Quote:
Originally Posted by Robert Guerrero View Post
I downloaded the Fillezilla, arange some files but the problems still getting me crazy !!!!
Does anybody be offer to I would send privately my username and my password so you can enter and see what a can not see it ???

Robert
I would advise you uploaded the folders and posted a link. dont give ANYONE your ftp username and password!

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Old 12-10-2008, 05:19 AM
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Default

1) Try to run your code and website at local PC
2) If it work fine at your local PC and Zip the files and Upload the file using Cute-FTP or Filezila to your new hosting account FTP
3) Then contact your hosting provider to unzip all the files.

If still it do not work, then signup with another hosting provider who allow any trial of services, upload your domain files their and test the same.
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Old 12-21-2008, 06:45 PM
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Default

I finally resolved my problems with my hoster provider, I follow the advise from JodoHost and Voila !!!! I did it !!!!

thanks all for all your help
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