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Old 09-16-2009, 09:42 PM
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Default Need a little Hostgator help

I finally was able to get a few pages uploaded from the FTP but I have not yet figured out how to upload from the cpanel.

I've been doing a live chat with support but they have not really explained how to upload my edited file or page.

I also have not been able to figure out how to get all my files including my images folder into the cpanel. Every time I click on the upload and it takes me to my computer, the folder I need opens instead of taking the entire folder. This is the images folder and I didn't want to move each image individually (unless that is the way to do it). I thought the folder needs to be uploaded with everything in the folder. ????

Is it just easier to use an html editor and do all my work there and then upload? Or will I also have to figure out how to upload from the editor?

I'm having the worst time with this. I've been doing this for about 7 hours today and I'm not happy.

P.S. I have another site that I've re-designed and I have no problems figuring out how to get all my files in the right place. But hostgator seems more confusing.

Anyone out there with some suggestions and help on how the cpanel can be more user friendly?

Thanks,
Alegna
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Old 09-16-2009, 09:45 PM
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One more thing, my css files are not working -- meaning that my pages have references to my css files but the page is not viewing the css addons. Any help as to how to make all my files coordinate would really be appreciated.

Thanks again,
Alegna
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Old 09-17-2009, 01:06 PM
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Your going to need an FTP account in order to transfer your files correctly, i dont believe its possible to transfer files directly from the cpanel if so ill update you. to get all your css files working with your website you have to put your entire site folder in the wwwroot folder on the server.

i use dreamweaver and use FTP to get my files on the server now im not saying u have to go get this program to get this to work, im pretty sure another html editor can do the job.

U dont need to upload the images folder and css files, u should use FTP to get your entire site on the server, once their there u can move files to which ever folder u want them to be on the server
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Old 09-17-2009, 03:36 PM
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Originally Posted by Alegna View Post
One more thing, my css files are not working -- meaning that my pages have references to my css files but the page is not viewing the css addons. Any help as to how to make all my files coordinate would really be appreciated.

Thanks again,
Alegna
Hello I would love to help you with your problems.

First of all I recommend using an FTP client as fastpc suggested. A fantastic free ftp client is FileZilla. You can use cPanel to upload files using there build in FTP although it's not advised since its much easier using a program such as FileZilla.

May I ask what your sites structure is? You can even take a print screen of your main folder with your files/folders on just so we can see how it's set up.

After that if you just paste the code above the <head/> tag we will be able to help you with that problem.
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Old 09-17-2009, 07:02 PM
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Go go FileZilla,

Yes I also suggest getting an FTP client and FileZilla is perfect for this.

The file upload through CPanel is good but only if you can't use an FTP client for some reason.

I do have a tutorial on how to set up and use FileZilla but I can't link to it in this post, if you are interested you can go to my website through my signature link and navigate to "Creating->Learn Your Host->Uploading Files". However it is videoless at the moment, should still be helpful though.

And with the CSS issue make sure that you upload the exact same file structure you used when making your website on your computer. So if you had your css file in the same folder as the HTML file make sure it is there when you upload it, same if it is in a different folder to the HTML file(s) make sure the file paths are the same on your computer and once you upload it.

It could help us in determining the error if you could link your website, I could check to see if there is any CSS attached to your page.

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  #6 (permalink)  
Old 09-20-2009, 11:42 AM
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Hi All, Thanks for your help. I downloaded Filezilla and used it to upload my pages. However, I did finally figure out that if I revised my pages in the cpanel they automatically update (which I wasn't quite getting at first) -- I'm a bit of a slow learner, but when I get it I realize it's quite simple.

Sequencehosting,

I do use CoffeeCup as my html editor and now you've explained that I can take those pages and upload them directly with Filezilla without them being transferred to HostGator?

That is the part that worries me. By the way, I finally did figure out how to get the pages to read my css codes. I had a double whammy putting them in the wrong folder, and incorrectly id'd them in my pages.

I have several more pages to do in CoffeeCup and I'll try to upload them from FileZilla.

Thank you all so much for your input. I really appreciate it.
This forum is one of the best there is.

Alegna -- P.S. I might have a few more questions about the Filezilla. I'll let you all know what happens. Thanks.
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Old 09-20-2009, 12:31 PM
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Quote:
Originally Posted by Alegna View Post
Hi All, Thanks for your help. I downloaded Filezilla and used it to upload my pages. However, I did finally figure out that if I revised my pages in the cpanel they automatically update (which I wasn't quite getting at first) -- I'm a bit of a slow learner, but when I get it I realize it's quite simple.

Sequencehosting,

I do use CoffeeCup as my html editor and now you've explained that I can take those pages and upload them directly with Filezilla without them being transferred to HostGator?

That is the part that worries me. By the way, I finally did figure out how to get the pages to read my css codes. I had a double whammy putting them in the wrong folder, and incorrectly id'd them in my pages.

I have several more pages to do in CoffeeCup and I'll try to upload them from FileZilla.

Thank you all so much for your input. I really appreciate it.
This forum is one of the best there is.

Alegna -- P.S. I might have a few more questions about the Filezilla. I'll let you all know what happens. Thanks.
Yeah Cofeecup is fine. HostGator is your hosting service. What you have done is paid to store your files on their server (computer). FileZilla is just the tool you use to transfer your files (.html pages, images, videos) to that server with HostGator. I hope I cleared that up a bit I also found it hard to understand when I first started.

So when you use FileZilla yes you are uploading your files to HostGator. It is not a problem using Coffeecup, from what I have heard it's a good editor.

Glad you managed to figure out the CSS problem
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