Hi all,
I just wanted to drop by and apologise again for the inconvenience caused by the recent outage. I didn't get here sooner as I was waiting for my registration to "clear".
Techieguy - you're absolutely right - the interruption in service was caused by the explosion at The Planet Data Center. Thankfully no-one was hurt. We're desperately sorry that any of our members were affected by this and I can assure you that we worked around the clock to restore full service asap. We have a full explanation, together with an apology, on our blog:
http://blog.statcounter.com/?p=91 (I'm not sure what the "link policy" is here so please remove the clickability on this link if I'm in breach of any rules!)
Quote:
Originally Posted by KRH
i have seen a lot of blogger complain about statcounter. i wanted to use it on my blog but now i am using hitstats and happy with it.
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You have? I am very sorry to hear that. I'd love to know what the complaints were... that way we can work on fixing them! You can contact me using this form -
http://www.statcounter.com/contactus.html - and please mark your comments for my attention! I'd really appreciate your feedback. Thanks.
Quote:
Originally Posted by bigtunafan
I just started using Stat Counter to go along with Googles analytics. I notice the two are not consistent.
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As far as StatCounter and GA are concerned some of the differences can be explained by the following:
- StatCounter tracks BOTH javascript and non-javascript visitors - GA only tracks visitors with javascript enabled.
- The definitions of unique visitors can vary from system to system which can cause apparent inconsistencies
- Depending on where the tracking code is on your page StatCounter may load before GA - in the case where a visitor quickly flicks onto and off a page the visit may therefore be "caught" by StatCounter (code higher up the page) and not GA (code lower down the page) - or vice versa.
- Some visitors may have some tracking systems disabled by their security settings - this again can result in a difference in counts if one tracker is disabled and the other is not.
I'm not sure about GA - but we allow you do download the raw log of your data - if GA allows this also, then you could compare the two. This might help in reconciling any inconsistencies? Just a thought.
Thanks for your time folks.
EDIT: I hope this post doesn't break any of your policies - sole intention is to address issues raised and apologise. I hope that's ok. Thanks. 
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