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Old 08-05-2007, 04:21 AM
Junior Babbler
 
Join Date: Aug 2007
Posts: 3
Imadoki has a few positive reputation points
Default Help is on the way??

So I need help asap! I found this website, 2createawebsite.com and then I went to websitepalace.com and bought a domain name to make a website. Now if you know anything about how websitepalace.com works, you would know what I'm talking about but I created the hosting account. Once I did, I installed SMF (Simple Machine Forum). And then I used the Microsoft Publisher 2007 (Trial version) to design how my website would look like. I saved it as "single file, website." Now, I tried to upload what I designed on the Microsoft Publisher onto FTP but it won't connect to the server. I also moved the same files onto the FTP by using the Hosting Control Panel but nothing happened. So how do I go from putting my designs onto the website using my domain name? Also, how do I upload SMF (it is installed onto the hosting control panel/my SQL) onto the website? I hope to get help asap!! Thank you so much!

~Confused,
*Imadoki*
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Old 08-05-2007, 08:33 AM
Master Babbler
 
Join Date: Jul 2007
Posts: 252
Bingo has a few positive reputation points
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You can access the domain control panel but not the file manager? It sounds that you have a hosting issue if you cant access your web folder via the CP and FTP.

I would contact the hosting company support. They should be able to fix it.

You could also try setting up a new FTP account in the site Control Panel. Test the account. Your hosting plan needs to allow more then 1 FTP account though.
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Old 08-05-2007, 08:38 AM
Junior Babbler
 
Join Date: Aug 2007
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Thanks, I will try contacting the hosting company!
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Old 08-05-2007, 08:44 AM
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Best of luck. If you get stuck let us know.
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  #5 (permalink)  
Old 08-05-2007, 08:45 AM
Junior Babbler
 
Join Date: Aug 2007
Posts: 3
Imadoki has a few positive reputation points
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Ok!
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  #6 (permalink)  
Old 08-05-2007, 10:36 AM
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Join Date: Apr 2007
Location: Dallas, TX
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The direct email is support@secureserver.net
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