Hey PPC, (can I call you PPC?

)
I don't know how she did it, but this is how I do it: (It works in Fireworks as well)
1) Make your canvas twice as high as the text itself and place the text at the top.
2) Now copy the text and paste it. Change the fill color to gradient (lighter at the top with the canvas color and darker at the bottom with your backround color). Important: On the pasted copy, change the outline color if it has one to either transparent or the exact color of your canvas (background).
3) Now flip the copy upside down: flip horizontal and move it around so that the top of the copy touches the original. (so it looks like a reflection)
4) Click on the copy layer and bring the opacity down until it looks good to you. (usually about 65%)
There are several ways to do it, but that's the quickest.
You can also do an overlay gradient mask but that's a whole nother animal.
My way is, more often than not, completely different from everyone elses.
Hope that helps.