domain names and web hosting....help

ken-e · #1 (**permalink**) 02-12-2008, 02:49 AM

Hello all,

I created a website using dreameaver 8 and registered the domain name. I signed up with a webhost that's always busy Startlogic. I ftp my website but it's not connecting properly.

I need to know how to get the domain name to go to my site. If I put in my registered domain name it won't go to the site.

I'll just start off with this question for now. I'm missing something but don't know what? Should I have the domain name under the home or url under domain central with my web host Startlogic? (ugh).

Anyone who can help out, please do.

Thanks,

Ken-e

pathfinder · #2 (**permalink**) 02-12-2008, 06:24 AM

your hostname or FTP address should be your domain.

..or you can check their FAQ page on what are those necessary information you need to use in connecting to an FTP server. Check your control panel where you manage your domains, it might not be pointing to the exact folder..

James · #3 (**permalink**) 02-12-2008, 10:49 AM

Pathfinder,

Are you saying that you never get the ftp to connect? If so, you do not go simply to your domain name to connect your ftp. Your host will give you information to direct your ftp program. It will include your host's name and a server name for example. In the ftp program the host name is not your domain but the provider's name. The ftp program will ask for the domain name, also. The ftp must go to your host, then your server, then your domain.

As Ken-e says, check with your host for ftp instructions. They will no doubt have some kind of Q&A to explain this, including your user name and password which are also required for connecting.

Good success!

James

ssmorgan · #4 (**permalink**) 02-12-2008, 01:33 PM

ken-e,

I may not be understanding your question fully, so if I am off-base, please bear with me...

Let's start with the basic:

Who did you register your domain with? Is it with Startlogic?

If you registered your domain with a different registrar (e.g. GoDaddy.com), you will have to log into your account at the domain registrar's website, and change the nameservers for your domain to the nameservers of your hosting account with Startlogic.

If your Startlogic hosting plan is configured to host your domain, then it could be another issue.

Here is another issue you hinted at:

let's say your domain is xyz.com

In dreamweaver, there will be no file named xyz.com... the main (home) page will be a file called index.html

Upload index.html to your xyz.com, and when someone goes to xyz.com or xyz.com/index.html, they will see the same thing, i.e. your home page.

I hope this makes sense.

Let us know if this helps... if not, then we can figure out if there is a problem with the ftp configurations.

Sherif

ken-e · #5 (**permalink**) 02-18-2008, 03:33 AM

Hello all,

Thanks for all your responses. Here I go again, Sherif I registered my domain name with webpalace.com and let's say for example it is ken-e.org.

My webhost is startlogic.com and they gave me 2 nameservers to give to webpalace.com where my domain name is registered with. I then sent webpalace the 2 namesevers from startlogic example. xxx1startlogic.com and xxx2startlogic.com.

Your right, in dreamweaver I wouldn't have a file with ken-e.org or xyz.com as in your example to me. I did create the index.html for my website and created the public_html folder for the remote connection.

I then transfered the files over to the remote panel in dreamweaver and the files transferred over to the public_html folder.

Now, you mentioned a step that I that I'm trying to figure out how to do which was uploading the index.html to the xyz.com. So how would I go about uploading my index.html to my ken-e.org domain name?

Any help you or anyone can give me will be much appreciated. Believe me, all your help does sink in, even if I have to let it be for a day or so.

Thanks,

Ken-e

lisa · #6 (**permalink**) 02-18-2008, 10:36 AM

Hi ken-e,

I'm confused. So it sounds like you did upload the index.html to the public_html folder according to your explanation. In Dreamweaver I generally right-click the file and choose "Put" and that uploads it to the server. (I have CS3)

ken-e · #7 (**permalink**) 02-19-2008, 02:06 AM

Hello Lisa,

Thanks for responding. Yes, I did upload the index.html file to the public_html folder using Dreamweaver. I purchased my domain name from Webpalace and signed up with Startlogic as my webhost. I’m just wondering why my domain name isn’t pointing to or bringing up my website when I for example put in www.ken-e.org in the web browser.

I sent a request to Webpalace to change the name servers. Webpalace confirmed they changed the servers to the ones assigned by Startlogic. Let’s say for example the servers were changed to xxx1startlogic.com and xxx2startlogic.com.

I received a response for Sherif on Website Babble who explained that I need to “upload index.html to your xyz.com, and when someone goes to xyz.com or xyz.com/index.html, they will see the same thing, i.e. your home page.”

If that’s the case, then how do I upload the index.html to my ken-e.org?

Ken-e

ssmorgan · #8 (**permalink**) 02-19-2008, 02:24 AM

Hi ken-e,

I am sorry this is all confusing, and I hope you're not getting frustrated.

Uploading a file is the same thing as transferring the files from your Dreamweaver to the public_html - so I hope I am not confusing you by saying "uploading".

So it sounds like you've done it right... when you go to your url, do you see the page (index.html) you've created?

If not, go to ken-e.org/index.html and hopefully it will be the page you created.

lisa · #9 (**permalink**) 02-19-2008, 11:12 AM

Yes, I was confused too and as Sherif said, you've already done what he suggested based on your explanation. You might want to ask Statlogic about this. I remember one host I had, you had to delete the default "welcome.html" they used as a placeholder before you index.html page would show. Check with them and make sure you don't have to do something like this first.

bestfin1 · #10 (**permalink**) 03-28-2008, 06:21 PM

Quote:

Originally Posted by ssmorgan

ken-e,

I may not be understanding your question fully, so if I am off-base, please bear with me...

Let's start with the basic:

Who did you register your domain with? Is it with Startlogic?

If you registered your domain with a different registrar (e.g. GoDaddy.com), you will have to log into your account at the domain registrar's website, and change the nameservers for your domain to the nameservers of your hosting account with Startlogic.
If your Startlogic hosting plan is configured to host your domain, then it could be another issue.

Sherif

The last day and a half Ive been trying to find something so basic and
i found it..

I just happened to do that same step but with hostgator..
BTW.. Thanks for the link..

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