A complete joke of a company.

As some of your know I took the best decision possible online and moved from Homestead to Hostgator. I tried to cancel my Homestead account 2 months ago since I had my site up and running on HostGator/Godaddy (after 2 weeks of fighting Homestead for my domain!). But all of their support numbers didn't work! so I had to create a ticket to cancel my account. It took me 3 days just to get a decent answer and not one that was paste from their knowledge base. The staff member said she was sorry for the amount of time it has taken to close my account, simply reply with cancel and I will personally cancel your service. So I did. Great! now I can finally forget about Homestead and their terrible support.

NOT A few days ago I received my bank statement in the mail only to find Homestead still charging me a rip of price of $23.00 / month for the most limited service imaginable.

So I check my account to find that I can still log in and it hasn't been deleted at all. Is this some sort of joke? No it turns out they didn't delete my account at all and were still charging me!

After contacting their support again I didn't get a reply at all but only a confirmation email that my account has been deleted hoooorrraaaayyyy no more Homestead.

We have already had a post from someone who had their Homestead account deleted for no reason for saying there support was terrible (It's very true)

A warning to anything thinking of using Homestead, DONT it will save you allot of hassle and money.

I really do hope the recession eats up Homestead.

__________________