Marketing
You ask the million dollar question, "how do you get customers?"
I launced my hosting company bumblebeeworks.com with google ads, newspaper ads, tv ads and radio ads. I ran radio spots every 2 hours on 4 different stations and spent $500 a day on google ads at about $0.25 a click. I ran daily classifieds in the newpaper business sections. It was a well rounded campaign.
Since you probably never heard of me, you can see how sucessful it was.
Then some guys makes a dancing babby video and it takes over the net, tv and everything else.
Some things just work and sometimes its luck.
It is much easier to market free videos on youtube than web hosting to businesses. The youth market online is active and vocal with blogs and chats.
If you can capitalize on a free download market, you can get big fast. But selling a business product like form builders will take much more effort and cash.
The market wont have the same accessibility online as something like napster.
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