I know exactly how you feel, those verification CAPTCHA thingy codes are really annoying, I got a IP suspension on a website signup for a free forum because I typed it in wrong so many times.

Your saying that you cannot open up the free software program you downloaded to open your template?

Have you installed it? If so then have you restarted your computer? If you have done both then Try re-downloading and re-installing and then restart your computer again, if the problem persists try downloading from a different source and follow the steps. If none of the following help, I don't know what to say.

Good Luck and have fun.

AND welcome to Website Babble!

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Lellieis1