Hey Jewel,
That's correct, the bullets will not show up in a text document.
Are you able to upload regular zip files? You can place anything you want inside a zip file including the word document.
The copy and paste instructions on the page would also be a viable option.
The only other thing I can think of is having another server onto which you can upload anything you want then you can just link to it from your SBI site.
I can't help you with the pdf converter. I personally don't like pdf's so I may be a bit biased.
