I promote the site from 2create and Wild West handles all the transactions and customer support. WebsitePalace is just my reseller store they provided when I signed up so I didn't create it. I just set my own prices for all the products and earn commissions on anything purchased from that store.
But as a reseller you sometimes have to deal with customer questions because people often think I'm the one that took the order. There is a good discussion about reselling here...
http://www.websitebabble.com/web-hos...-reseller.html